Privacy Policy
This Privacy Policy outlines how we collect, use, disclose, and protect personal information when you visit and use our website and services. By accessing our website and using our services, you acknowledge and agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information that you provide us when you make a purchase or use our website, such as your name, email address, billing address, shipping address, and payment information. We do not, however, obtain or store any payment data on our own servers. We may also collect non-personal information such as your IP address, browser type, and other technical or device information.
Use of Information
We may use your personal information to process your payment, fulfill your order, communicate with you about your order, and provide customer support. We may also use your personal information for marketing purposes. We also use your personal information in our application and on the website for leaving memories, creating photobooks and videos and other marketing purposes.
Disclosure of Information
To be able to provide both physical and digital products, we may disclose your personal information to third-party service providers. Such as Stripe to process your payment, and to shipping and fulfillment companies to deliver your order. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
Cookies and Similar Technologies
We use cookies and similar technologies to analyze user behavior, administer our website, track users' movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies through specific browser settings or with specific browsers, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites and recommend that you review their privacy policies before providing any personal information.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and please note that while we strive to ensure the utmost security, we cannot provide an assurance of complete security.
SMS Privacy Policy & Terms and Conditions
Nelson Family Mortuary, we respect your privacy and are committed to protecting the information you shared. For instance:
Non sharing Clause: We do not share your data with third parties for marketing purposes. Nelson Family Mortuary will not sell rent or share the collected mobile numbers.
Opt-in Process
Nelson Family Mortuary Consumers can opt-in to receive text messages by calling +1 801 405 7444 and one of our representatives will give the following script: “By opting in, the customer agrees to receive messages from Nelson Family Mortuary. The types of messages that will be sent include messages with the client families, and appointment reminders. The message frequency may vary, with an average of 1-2 messages per month. Message and data rates may apply. For assistance, consumers can text HELP and to quit receiving messages, they can text STOP. For more information, please visit our Privacy Policy and our Terms & Conditions at https://www.nelsonmortuary.com/privacy-policy Do you agree to this?”
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending updates and reminders related to our products or services.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you subscribe to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs. On average, 1-2 messages will be sent per month.
• For assistance: Customers need to reply HELP, and they will receive the following confirmation message
o Example: Thank you for reaching out to Nelson Family Mortuary. Please call us at +1 801 405 7444 or email us at Nelson@NelsonMortuary.com for support. Reply STOP to opt out.
• Opt-out Process: To Opt-Out of messaging services customers need to reply STOP and they will receive the following confirmation message:
o Example: You've opted out to receive messages from Nelson Family Mortuary. You will receive no further messages. To opt back in, reply AGREE.
